Cancellation and Refund Policy

Sessions are block-booked as a course due to the principles of Forest School where skills are developed over time and cannot be part or fully refunded if you are unable to attend your sessions.

Whilst we aim to be as fair and as reasonable as possible, due to demand, small group numbers and sessions being booked to capacity, we will be unable to transfer you to another session (unless a space has come available) or be able to offer a refund if you are unable to attend for any reason such as (yet not limited to) illness.

If a session is cancelled by myself due to e.g. illness a replacement session on an alternative date will be offered.

If a session is cancelled due to bad weather (natural causes) the session will be cancelled and unfortunately no refunds can be offered. If possible, an alternative date will be offered.

No refunds will be given after a block booking is made if it is decided that you/your child does not enjoy the sessions. This is the purpose of the taster sessions which are available at the start of each term.

Sessions will go ahead in all weathers. Only if the weather is extremely wet, windy or thunderstorms will sessions be cancelled due to weather. 

Sessions need a maximum of 5 attendees to go ahead. If a group is due to be low in numbers I will contact you direct about other sessions or offer a refund.

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